Account Director: South

About ReStart

ReStart is a healthcare services organisation with a singular focus on delivering exceptional solutions and services to the NHS and healthcare system providers. Due to an exciting period of growth at ReStart, we are looking to expand our team. Our team is composed of professionals who bring extensive experience within the NHS, ensuring that our solutions are tailored to meet the unique needs of the healthcare sector. Our deep understanding of the NHS, combined with our commitment to improving patient care, positions us as a trusted partner for healthcare providers. At ReStart, we’re not just providing services - we’re reshaping healthcare delivery for the better.

Position Overview

We are seeking an experienced Account Director to lead and manage our customer relationships across the South of England. In this role, you will be responsible for overseeing a portfolio of key accounts within the NHS and healthcare sector, driving increased revenue through new business and existing account development. This is a highly strategic and customer-facing role, requiring strong leadership, sales acumen, and a deep understanding of the healthcare landscape.

Roles and Responsibilities

• Develop and execute account strategies to achieve business objectives and growth targets within the South of England.
• Act as the primary point of contact for key clients, fostering strong, long-term relationships based on trust and mutual success.
• Understand the unique needs and challenges of each client, working closely with them to identify opportunities for further engagement and solution adoption.
• Collaborate with the Sales Director to align regional sales strategies with overall company objectives, ensuring a cohesive approach to market penetration and client engagement.
• Share insights and feedback from client interactions with the Sales Director, contributing to the refinement of sales tactics and product offerings.
• Work in tandem with the Sales Director to identify and pursue new business opportunities, leveraging existing relationships and market knowledge.
• Support the Sales Director in key presentations, client meetings, and contract negotiations, providing expertise on account-specific needs and challenges. Lead contract negotiations, renewals, and discussions on pricing, ensuring favourable terms for both the client and Restart
• Monitor and analyse account performance, providing regular reports and updates to senior management.
• Stay informed about industry trends, NHS policies, and competitor activities to anticipate client needs and position Restart as a preferred partner.
• Drive customer advocacy, identifying opportunities for case studies, testimonials, and references.

About you

• You already have a well-developed network of customers across the NHS or Private healthcare sector across the South of England & Wales. You will have extensive experience in account management and new business sales, within the healthcare sector and with NHS clients.
• You are familiar with interoperability and the benefits open data brings to healthcare. You will champion the need for cross system integration and be confident to talk about the movement of data.
• You have a proven track record of managing and growing large accounts, with a focus on building strong customer relationships.
• You have a deep understanding of the NHS landscape, including its structure, challenges, and procurement processes.
• You have excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels. You can operate at a wide spectrum across your customer base, from running a consultancy workshop which may consist of some technical stakeholders and you can also hold your own in a board meeting.

What We Can Offer

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• Collaborative and inclusive work environment.
• Chance to make a meaningful impact on healthcare systems and patient care.

Location: Remote working with regular travel

Company Statement

• You must have the right to live and work in the United Kingdom to be considered for this position.
• Please refrain from contacting us regarding agency inquiries or applications. ReStart does not accept unsolicited agency applications and will not compensate any third-party agency or company unless there is a signed agreement in place with ReStart.